1. Who We Are
ParkHive ("we", "our", "us") is an AI-powered parking management platform operated by Codean Technologies. We are the data controller responsible for your personal data.
If you have questions about this policy or your data rights, contact us at: info@codeantech.com
2. What Data We Collect
When you use our website and contact form, we may collect the following data:
Data you provide directly:
- Full name
- Work email address
- Organization name
- Job title / role
- City size (population range)
- Message content
Data collected automatically:
- IP address (anonymized where possible)
- Browser type and version
- Operating system
- Pages visited and time spent
- Referring website
- reCAPTCHA interaction data (processed by Google)
3. Why We Collect Your Data (Legal Basis)
We process your personal data based on the following legal grounds under the GDPR:
- Consent (Art. 6(1)(a) GDPR): When you submit our contact form, you explicitly consent to us processing your data to respond to your inquiry.
- Legitimate interest (Art. 6(1)(f) GDPR): We use analytics data to improve our website performance and user experience.
4. How We Use Your Data
Your personal data is used for the following purposes:
- Responding to your inquiry about ParkHive
- Preparing tailored product demonstrations
- Sending follow-up communications related to your inquiry
- Improving our website and services
- Protecting against spam and abuse (via reCAPTCHA)
We do not use your data for automated decision-making or profiling.
5. Who We Share Your Data With
We do not sell your personal data. We may share your data with the following categories of recipients, only as necessary:
- Email service provider (SendGrid/Twilio): To deliver notification and confirmation emails. Data processed in accordance with their privacy policy.
- Google reCAPTCHA: To protect our forms from spam. Data processed in accordance with Google Privacy Policy.
- Hosting provider (Vercel): Our website is hosted on Vercel. Server logs may contain IP addresses.
6. International Data Transfers
Some of our service providers (SendGrid, Google, Vercel) may process data outside the European Economic Area (EEA). Where this occurs, we ensure appropriate safeguards are in place, including Standard Contractual Clauses (SCCs) approved by the European Commission, or the service provider is certified under the EU-US Data Privacy Framework.
7. How Long We Keep Your Data
We retain your personal data for the following periods:
- Contact form submissions: 24 months from the date of submission, or until you request deletion (whichever comes first).
- Analytics data: Aggregated and anonymized within 14 months.
- Server logs: Automatically deleted after 30 days.
8. Your Rights Under GDPR
As a data subject in the European Union, you have the following rights:
- Right of access: Request a copy of the personal data we hold about you.
- Right to rectification: Request correction of inaccurate or incomplete data.
- Right to erasure: Request deletion of your personal data ("right to be forgotten").
- Right to restrict processing: Request that we limit how we use your data.
- Right to data portability: Receive your data in a structured, machine-readable format.
- Right to object: Object to processing based on legitimate interests.
- Right to withdraw consent: Withdraw consent at any time without affecting the lawfulness of prior processing.
To exercise any of these rights, email us at info@codeantech.com. We will respond within 30 days.
9. Right to Lodge a Complaint
If you believe your data protection rights have been violated, you have the right to lodge a complaint with a supervisory authority in the EU Member State where you reside, work, or where the alleged infringement occurred.
10. Cookies
Our website uses cookies and similar technologies. For full details on the cookies we use, their purposes, and how to manage them, please see our Cookie Policy.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.